Shopping Guide
"Japan Design Store" is a select shop of crafts Made in Japan. We propose a high-quality lifestyle.
You can share the rich time and atmosphere together with your important people. Please enjoy meeting with the items that color your life.
We have the right to renew our Shopping Guide properly if necessary. We apply new Shopping Guide at the timing of its renewal.
Please confirm followings
shipping cost
The shipping cost in our store includes these three cost; Shipping fee, Premium for insurance, Handling cost (preparing customs declaration and packing cost).
- Shipping fee
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- Overseas
- The shipping cost depends on the weight or material of your parcel. Also, the cost depends on the countries or regions.
The shipping cost covers the area as mentioned below.
※1：Customs or the post office in recipients’ countries
Sharing of responsibility on delivery
We take the responsibility for the delivery of overseas parcel from the departure of our store to the point when the parcel is on board ship or air plane.
See details of overseas shipping from "Delivery."
List of Shopping Guide
Order- How to order
- Send gifts in joint names
- Orders for multiple delivery addresses
- Coupon use
- Re-order
Payment- Payment Method
- Detailed statement
Delivery- Shipping cost
- Delivery
- Stock status/ Shipping date
- About the record on label
- Receipt of the parcel
- About damage compensation
- Special circumstances of each country
- Redelivery rule
- Sharing of responsibility on delivery
- Customs rules
- Other requests on delivery
Gift wrapping- About gift wrapping service
- How to order gift wrapping service
- Seller information card
Return/Exchange/Repair/Cancel- Return/Exchange
- Cancel
- If the products are broken
- Repair
- Return/Exchange/Repair/Cancel on the items of Active Creators
