Information

[ CORRECTION AND APOLOGY ] Announcement of Close of Japan Design Store

2019年09月28日

Announced the closing of the store and informed the final coupon.

However, we found a system error that customers cannot enter coupon correctly.

We sincerely apologize for troubling you.

Since it seems take some time to recover that error, we decide to make discount for ALL ORDERS.

Deadline for order is same, October 10th.

Here, let us post correct announcement.

——BELOW IS CORRECT ANNOUNCEMENT——

Announcement of Close of Japan Design Store

We are very sorry to announce this, but our store will close up all service on October 20th.
We know this totally comes out of the blue, we are sorry to trouble you so much.

If you already placed order and that item will not arrive until October 20th, we will cancel your order and pay back all payment.
In accordance with the close, we will stop receiving your orders on October 10th. After 0 AM on October 11th in Japan time, you cannot place any order. As all parcels leave our store, we will close.

However, we have some stocks now. Therefore, we decide to make $20 discount for ALL ORDERS after this post.

You can use this discount for a purchase more than $100 in total (excluding shipping cost). If you have some products you have been wanted, now is the last chance! Please don’t miss it!

※ Due to the concentrated orders at the timing of your order, your products may become out of stock. In this case, we will cancel those items from your order. We appreciate your kind understanding.

Thank you very much for your continuous patronage to Japan Design Store so far. It was our supreme pleasure to introduce Japanese crafts to the world and customers around the world kindly purchased our items. Every customer is always so nice to us.

We wish you love Japanese culture and crafts continuously.

Sincerely yours,
All staff of Japan Design Store

[NOTICE] Extra holidays due to system maintenance (Oct. 1st ~ Oct. 7th)

2019年09月26日

We do appreciate your continued patronage to Japan Design Store.
Our store will close during October 1st (Tue) ~ October 7th (Mon) for system maintenance relating to tax increase in Japan. We stop shipping and answering inquiries during the holidays.

October 1st (Tue) → Close
October 2nd (Wed) → Close
October 3rd (Thu) → Close
October 4th (Fri) → Close
October 5th (Sat) → Close
October 6th (Sun) → Close
October 7th (Mon) → Close
October 8th (Tue) → Usual operation

[Acceptance of your orders during our holidays]
We receive your orders 24 hours during the holidays.
Regarding to the orders we receive after 2 PM of September 30th (Mon), we will ship your parcels from October 8th (Tue) successively.
Also, we will answer your inquiries from October 8th (Tue) successively.

We are sorry to trouble you, but we appreciate your kind understanding.

Operating hours during the Bon holidays.

2019年08月07日

We do appreciate your continued patronage to Japan Design Store.
Our store will close during August 10th (Sat) ~ August 18th (Sun) for the Bon holidays (summer holidays in Japan).
We stop shipping and answering inquiries during the holidays.


August 9th (Fri) → Usual operation
August 10th (Sat) → Close
August 11th (Sun) → Close
August 12th (Mon) → Close
August 13th (Tue) → Close
August 14th (Wed) → Close
August 15th (Thu) → Close
August 16th (Fri) → Close
August 17th (Sat) → Close
August 18th (Sun) → Close
August 19th (Mon) → Usual operation

[Acceptance of your orders during our holidays]
We receive your orders 24 hours during the holidays.
Regarding to the orders we receive after 2 PM of August 9th (Fri), we will ship your parcels from August 19th (Mon) successively.
Also, we will answer your inquiries from August 19th (Mon) successively.

We are sorry to trouble you, but we appreciate your kind understanding.

We renewed Japan Design Store website!

2019年07月18日

We renewed Japan Design Store website.

Due to the change of website design and system, we are taking over “Customer’s account information” and “Order History” now. However, the information may be not able to be taken over correctly depends on the timing of your order or registering account.

If you register our website during 2019/7/8 AM 4:00 ~ AM 10:00, we are sorry to trouble you, but please register your account again.

Also, if you cannot confirm your order history on your “My Dashboard” page, we receive your order surely so far as you receive Order information mail.

We apologize for troubling you but do appreciate your kind understanding.